Aura Fragrance says it sells high-quality perfumes at low prices, making it a popular choice for fragrance lovers. But is this website trustworthy, or could it be a scam?
Let’s take a closer look at Aura Fragrance based on customer reviews and facts, so you can decide for yourself.
What is Aura Fragrance?
Aura Fragrance is an online store that sells a wide range of perfumes at much lower prices than regular stores.
The company claims to have been in business for over 20 years and operates from a U.S.-based location with a warehouse and customer service phone number.
They say they save money by skipping the costs of physical stores and pass those savings to customers.
However, some people question if the website is reliable due to mixed customer reviews and some warning signs.
Our Review
Aura Fragrance tries to attract customers with low prices and a professional image, but the truth seems mixed.
Some buyers are happy with their purchases, praising the discounts and smooth refund process. But many others have raised serious complaints.
Several customers have reported problems with delayed shipping, poor customer service, and even receiving fake or damaged items.
Many reviews mention unanswered emails and calls, making it hard to resolve issues. Refunds can take a long time, adding to the frustration.
Some people also question the quality of the products. There are reports of perfumes that don’t smell right or look tampered with, raising doubts about their authenticity.
Shipping delays are another big issue. Customers often wait weeks—or even months—for their orders.
This problem becomes worse during holidays when many people are ordering gifts. The company’s slow response to complaints makes the experience even more disappointing.
While the low prices might seem tempting, these risks are worth considering.
With so many trusted online stores available, it might be better to shop elsewhere for a smoother and more reliable experience.
What to Do If You Get Scammed
If you think you’ve been scammed or received fake products from Aura Fragrance, act fast to protect yourself:
- First, contact their customer support using the email or phone number listed on their site. Keep records of your attempts to reach them.
- If they don’t respond or fix the problem, contact your bank or payment service to dispute the charge. Many credit card companies and PayPal offer buyer protection to help you get your money back.
- Lastly, report the issue to authorities. U.S. customers can file complaints with the Better Business Bureau (BBB) or the Federal Trade Commission (FTC). These organizations can investigate and take action against fraudulent businesses.
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