If you’ve been on social media lately, you’ve probably seen ads for the Welcome Baby Book. It’s a personalized memory book designed to include parents’ and babies’ names, spots for photos, journaling prompts, and even parenting tips.
It’s promoted as a sweet keepsake for recording your baby’s milestones. But as tempting as it sounds, there are some big issues that buyers should know before ordering.
What Is Welcome Baby Book?
The Welcome Baby Book is marketed as a customizable memory book for new parents. It lets you create a personalized design, even offering a quiz to tailor the content to your family.
You can choose between softcover and hardcover versions, and the product promises to help you celebrate your baby’s first moments.
However, many customer reviews tell a different story.
Our Review
At first, the five-star reviews on websites like Trustpilot might make you feel confident about buying. But when you look closer, many reviews seem fake. They use similar wording and don’t share real details about user experiences.
Some customers also point out inconsistencies in delivery timelines, which raises questions about the reviews’ authenticity.
The bigger problems show up in reviews on platforms like Reddit. Many buyers complain about hidden subscription fees linked to an app that comes with the book.
These fees range from $25 to $39 per month and aren’t clearly disclosed during checkout.
Customers say canceling the subscription is almost impossible. The app doesn’t have an easy way to cancel, and customer support rarely responds.
There are also complaints about the product itself. While the website highlights hardcover books, the default version is actually softcover unless you pay an extra $25.
Many buyers feel misled by this. Delivery delays are another major issue.
Some customers report waiting more than two months to get their books, while others say they were charged unexpected international transaction fees.
There’s even suspicion that the company operates from Lithuania, though it advertises a California address.
The company’s behavior on social media adds to the concerns. Some buyers say negative reviews are deleted, which raises doubts about their commitment to transparency and customer care.
While some people may have good experiences with the Welcome Baby Book, the recurring issues—hidden fees, misleading advertising, and poor service—make it risky to buy.
If you’re considering it, make sure to read all the fine print and research the company thoroughly.
What to Do If You Get Scammed
If you’ve already had problems with hidden fees or other issues, start by contacting the company’s support team and keep records of your communication.
If they don’t help, reach out to your bank or credit card provider to dispute the charges.
You can also file complaints with consumer protection agencies or payment platforms like PayPal if you used them for your purchase.
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