FlexShopper is a rent-to-own service that lets people buy items through small weekly payments instead of paying all at once.
It sounds like a great option for anyone needing financial flexibility, but many customers have shared frustrating experiences.
Complaints about late deliveries, poor customer service, and hidden fees make people wonder if FlexShopper is a reliable choice.
Let’s take a closer look at how it works and what customers have to say.
What is FlexShopper?
FlexShopper offers a way to buy things like electronics and furniture without needing good credit or a lot of money upfront. Instead, you make weekly payments.
On the surface, it seems simple, but there are some major downsides. Customers often face high-interest rates and unexpected fees.
While the idea might seem helpful, many people have found problems with the service that make them question if it’s worth it.
Our Review
FlexShopper is a legitimate company, but customers have raised many concerns about how it operates. Some people have reported waiting too long for their orders to arrive.
For example, one customer ordered a PS5 bundle but never received it, even though FlexShopper kept charging them.
When they tried to get help, the company only offered weak apologies and no real solution.
Another issue involves returns and cancellations. One person shared how FlexShopper ignored a returned item and kept charging them insurance fees, eventually demanding $3,000.
Stories like this make people question if the company is being upfront and fair.
Customer service is another big complaint. Many customers have said they sent emails or called for help but didn’t get any response.
One person tried several times to return an item that didn’t arrive on time, only to face delays and confusing answers from the company.
The most troubling issue is the pricing. FlexShopper’s fees and interest rates can turn a $600 item into a $2,000 expense.
These extra costs are often hidden in fine print, making it hard for customers to understand what they’re agreeing to.
Even though FlexShopper says it’s working to fix these problems, many customers are still unhappy.
The same complaints keep coming up, suggesting deeper issues with how the company runs its business.
What to Do If You Get Scammed
If FlexShopper charges you unfairly or mishandles your order, act quickly. Keep records of all emails, receipts, and transactions. These can help if you need to make a formal complaint.
Try contacting FlexShopper through email, phone, or social media to explain your issue.
If they don’t fix the problem, reach out to your bank or credit card company to dispute the charges.
You can also report your experience to the Better Business Bureau (BBB) or the Federal Trade Commission (FTC).
These organizations investigate companies and work to protect other customers from scams.
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