One store getting negative attention lately is Kessels Fashion. If you’re thinking of buying from this site, keep reading.
We’ll look into Kessels Fashion, see what customers are saying, and help you decide if it’s worth your money—or if you should avoid it.
What is Kessels Fashion?
Kessels Fashion is an online clothing store claiming to be based in Amsterdam. It offers trendy clothes at low prices, which might seem like a great deal.
But there’s a catch: Kessels Fashion runs as a dropshipping business, meaning it ships items from suppliers, often based in China, directly to customers.
Because of this, customers often get products that don’t match what they expected. Many orders take a long time to arrive, and the clothes aren’t always as advertised.
The promise of European quality is also questionable since most products ship from Asia, which leads to long wait times and tricky return policies.
Our Review
Many customers have left bad reviews about Kessels Fashion.
A lot of them report long shipping times, with some waiting over a month for their orders. And when the packages finally arrive, the clothes often look nothing like the photos.
They’re often made of cheaper materials, like polyester instead of the cotton shown online. Sometimes, customers get the wrong size or color, making things even more frustrating.
Customer service is another big problem. Many people say they can’t get help when they have issues with their orders.
The only way to contact Kessels Fashion is through email, but responses are often slow or don’t come at all.
Some buyers find returns too expensive or complicated because they have to send items back to China. Others are offered small refunds that are hard to claim, making customers feel scammed.
What to Do If You Get Scammed
If you’ve already bought from Kessels Fashion and feel misled, here are some steps you can take to resolve the issue:
- Contact Your Payment Provider: If you used a credit card or PayPal, you might be able to dispute the charge. Many payment providers let you ask for a refund if the product you received isn’t what was promised.
- Report to Consumer Protection Agencies: Stores that trick customers can be reported to consumer protection agencies. By doing this, you might help others avoid the same problems.
- Consider Legal Action: For large amounts of money, some people contact a lawyer. This might not be worth it for small purchases, but it could help in cases of bigger losses or ongoing issues with a store.
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