Luxury beauty brands have become popular lately, promising great skin and rejuvenation.
One such brand, Luxury Confidence, has caught attention for both its tempting products and increasing complaints.
While some customers hoped for the promised results, many have raised concerns about its customer service, product quality, and refund issues.
In this review, we look at real customer experiences and offer advice if you’ve been scammed.
What is Luxury Confidence?
Luxury Confidence presents itself as a top beauty brand selling high-end skincare devices and serums.
The brand claims quick fixes for skincare problems like wrinkles, acne, and blackheads.
They say their products use advanced technology, but many customers tell a different story, leading people to question if the brand delivers on its promises.
Our Review
Customer feedback about Luxury Confidence is mixed, with many unhappy about the brand’s customer service and product quality.
Common complaints include trouble reaching customer service, issues with refunds, and dissatisfaction with the products.
One customer was upset about not receiving their order but still being charged. Although the company gave assurances, the customer’s trust was already broken.
Others shared negative experiences about the products, saying they caused skin damage, pulling too hard and leaving marks.
This raised concerns about whether the products are safe to use.
Several customers also faced problems with returns and refunds. Some felt misled by the “full money-back guarantee,” as it didn’t cover shipping costs or provide return labels.
Others struggled when given incorrect return addresses, causing packages to go undelivered.
The company’s responses often seem scripted, offering the same replies to different complaints.
They refer to their return policy, ask for more details, or offer to resend emails or tracking information, but many customers remain unsatisfied.
What to Do If You Get Scammed
If you think you’ve been scammed by Luxury Confidence, here’s what you can do:
- Save All Documentation: Keep emails, receipts, and screenshots of your communication with the company. These will help if you need to dispute the charge.
- Contact Your Bank or Credit Card Company: If the company won’t respond, contact your bank or credit card issuer to dispute the transaction. Provide them with proof of your situation.
- Report to Consumer Protection Agencies: If you can’t solve the issue, file a complaint with agencies like the Federal Trade Commission (FTC) or your local consumer protection office.
- Leave Honest Reviews: Share your experience online to help warn others. Platforms like Trustpilot are a good place to leave reviews.
- Seek Legal Help: If the amount of money involved is large, consider talking to a lawyer to explore your options for getting your money back.
Indeed Skin Store is an online store that sells skincare products and beauty items.
