PuzzlesUp is a popular name online for its colorful ads and promises of great puzzles. But many customers have shared stories that tell a different tale.
Complaints about late deliveries, poor service, and low-quality products raise questions about whether the company can be trusted.
This review will help you understand PuzzlesUp better and guide you if you think you’ve been scammed.
What is PuzzlesUp?
PuzzlesUp is an online shop that sells custom puzzles and accessories.
They offer unique designs and personalized options, attracting puzzle lovers from around the world.
The site promotes itself as the perfect place for creative gifts. However, customer reviews suggest the service might not live up to the hype.
Our Review
Many customers report serious problems with PuzzlesUp. Issues include missing orders, confusing tracking updates, and poor-quality products.
One customer ordered two puzzles with mounting kits but got no updates after the confirmation email.
They trusted the company based on good reviews but ended up with nothing, calling it a scam.
Another person spent $85 on puzzles but received nothing. Their emails to customer service only got generic responses, and they never got a refund.
Shipping delays were another big issue.
Puzzles advertised as arriving in 4–7 days often took weeks or months—or didn’t arrive at all. In one case, the tracking said a puzzle was delivered, but the customer never got it.
Product quality was also disappointing. Some puzzles were poorly printed, with missing pieces and smaller sizes than advertised.
One customer paid extra for premium packaging but said the box looked cheap, like it was printed at home.
Customers also doubted the glowing reviews on PuzzlesUp’s website, calling them fake and meant to trick people into buying.
What to Do If You Get Scammed
If you’ve had a bad experience with PuzzlesUp, act fast. Here’s what you can do:
- Contact PuzzlesUp: Email their customer support and keep records of all communication and your purchase details.
- Request a Refund: If they don’t respond, contact your payment provider. Credit cards and PayPal often offer buyer protection.
- Report the Scam: File a complaint with consumer protection agencies. In the U.S., you can report scams to the Federal Trade Commission (FTC).
- Warn Others: Share your story on review sites like Trustpilot, Reddit, or social media to alert others.
- Get Legal Help: If you lost a lot of money, consider speaking with a lawyer to see if you can recover it.
Vital Grow XL Gummies are chewable supplements made to support male sexual health.
