Torqueball.com is one of those sites, offering a tool that’s supposed to improve your grip strength for a low price. But before you hit that “buy” button, it’s important to know the truth.
Does Torqueball.com really deliver on its promises, or is it just another scam? Let’s dive into the facts based on customer reviews and our investigation.
What is Torqueball.com?
Torqueball.com is an online store that sells a hand and wrist exercise tool called the Torqueball. It’s advertised as a high-tech gadget to help you strengthen your grip.
You might have seen their ads on social media showing a fancy spinning ball that’s supposed to give you a good workout.
But many customers say what they received isn’t what was promised.
Here’s the problem: instead of getting the fancy “Torqueball” shown in the ads, customers are getting a cheap version of a Gyro Ball that you can find on sites like Amazon for much less.
The ball people are getting is missing features like an LCD screen or speed meter, even though those were advertised.
This bait-and-switch tactic has left a lot of customers feeling ripped off.
Our Review
After looking into Torqueball.com and hearing from customers, it’s clear the site doesn’t deliver what it promises.
Some people did receive their product, but it wasn’t what they expected.
Most got a cheap version of the ball that’s much lower in quality than what was shown in the ads. The Gyro Ball they received can be found on other websites for much less.
This kind of misleading marketing has left a lot of customers frustrated.
The bad experiences don’t stop there. Many customers have had issues with Torqueball’s customer service.
When people tried to return their products because they weren’t happy, they faced lots of problems.
Refunds were delayed or even denied, with the company giving excuses like “improper packaging.” Shipping times were also a problem, with products arriving weeks late or not arriving at all.
On top of that, many of the products were defective. Some customers said their balls broke quickly or didn’t work properly, spinning for just a few seconds before stopping.
Even when the product did work, it didn’t live up to the quality promised in the ads.
A few customers did find some value in the product. People with weaker hands or injuries said it helped with light exercises.
But overall, most people agree that Torqueball.com is misleading customers by overcharging for a subpar product and offering poor support.
What to Do If You Get Scammed?
If you’ve been tricked by Torqueball.com, here are some steps to try to get your money back:
- Contact Customer Service: First, try reaching out to Torqueball’s customer service. Even though many have had trouble, it’s worth a shot.
- File a Dispute with Your Bank: If they won’t help, reach out to your bank or payment provider (like PayPal). Many customers have had luck getting refunds this way, especially if they paid with a credit card.
- Report the Scam: If you think Torqueball.com is a scam, you can report it to the Federal Trade Commission (FTC) or your local consumer protection office. This could help stop others from getting scammed too.
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